Account Information
Kept while the account is active, and 24 months after closure.
This time is needed to view login history, profile verification, and support requests.
hibage App Privacy Policy: Data Security and Cookies Rules
From Dhaka to all of Bangladesh, hibage App users want to know how data is kept; in this policy you will see how long data is kept, how cookies work, and how to exercise your rights.
Before logging in or registering, read this page once; it also clearly states how records related to bKash, Nagad, and Rocket are stored.
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Key Retention Points
This policy will take effect from October 2026 in hibage App; data is kept only as long as necessary.
Keeping accounts active, reviewing transactions, and maintaining security are the main goals; we do not retain unnecessary data, so records are kept to a minimum.
Data Retention
In the following summary, each data type has a separate time frame; this balances user control and security.
Transaction
Kept up to 7 years, for legal and audit reasons.
References related to bKash, Nagad, and Rocket are reconciled later.
Usage Data
Usually kept for 12 months
Device, session, and error logs are used to understand performance.
Cookie Data
Most cookies are deleted once the session ends; some remain for 13 months.
Language preference, login status, and site speed help keep things smooth.
Support Messages
Kept for up to 18 months until resolved.
This helps maintain the continuity of complaints or requests.
Security Logs
Usually kept for 6 to 12 months
These are needed to detect unusual access, device changes, and suspicious activity.
hibage App Account Data
Many users in Dhaka log in at night, so account information is captured very carefully; names, emails, phone numbers, and verification documents are used only to confirm identity.
When you register with hibage for the first time, the information you provide is used to keep the account active; if incorrect, security checks may fail, so it's best to keep everything up to date.
For more details Help Page View Questions
Transaction Security and Documents
Each financial document from bKash, Nagad, and Rocket is stored separately; i.e., who added when, which reference was used, and what status, can be seen later.
After downloading hibage, many users work on mobile, so data is kept small in size to allow the support team to quickly resolve issues, and audits remain clear.
Understanding payment methods Bangladesh Payment Page View
Cookies and Usage Data
When the site opens, some cookies start working; they remember language, session, and secure access status, so you don't have to enter everything again.
Even on slow 3G networks, basic pages load; for this reason, usage logs separately track speed, errors, and device compatibility.
What remains after account closure
Even after account closure, all records do not disappear immediately; support requests, security logs, and legal documents may remain for a specified period.
If you later want to use the hibage App again, some previous verification history may be reused; unnecessary personal data is deleted or anonymized after a limited time.
Your Rights and Contact
You can view, correct, or delete your data; some information may be retained for legal reasons, but the reason will be communicated.
For any questions On the contact page Write to Us Terms And Responsible Gaming Policy You can review it
All in all, hibage App handles data privacy, cookies, and user rights together.